Features
More stars, less work.
Everything you need to get more great reviews. And nothing you don't.
Requests
Requests on every channel
SMS, email, WhatsApp or QR code. You choose how to reach your customers.
- Templates with live preview
- Schedule sends for later
- Whole lists via CSV
Review page
Your review page with star filter
Your own page in your colors. Happy customers go straight to Google. Unhappy ones write to you privately.
- Logo and colors in seconds
- Google and 117 other review sites
- Works on every phone
Reminders
Reminders that don't annoy
People forget. Citypicked reminds them after 3 and 7 days, but only if they haven't rated yet.
- Two reminders, fully adjustable
- Never at night, on Sundays only if you want
- One tap to unsubscribe
QR codes
QR codes for the counter, the table and the receipt
Print-ready cards with your logo. Customers scan, tap and review.
- Table cards, posters, stickers
- Several codes, counted separately
- PNG, SVG and PDF
Complaints
Complaints come to you first
Unhappy customers write to you directly. You get an email right away and can respond before it goes public.
- Instant alerts
- Reply by email
- Status and notes
Analytics
See what works
Which requests get opened, who on your team sends the most and which QR code works best.
- Clear numbers
- Compare SMS, email and QR
- Weekly summary
Automation
Automatic after every appointment
Connect your checkout or booking system. A request goes out by itself after every appointment.
- One link, no coding
- Through automation tools like Zapier, Make and n8n
- With a delay after the visit
Start today.
Your first request goes out in five minutes.
- Nothing to pay today
- Cancel anytime
- Every feature in the trial, up to 100 email requests