Patients come for their doctor, not for a website. A short text after the visit asks happy patients for a review, and criticism reaches you privately first.
Nothing to pay today. Cancel anytime.
(555) 010-2525
SMS · Now
The right moment
At checkout the front desk types in name and mobile number and picks "in 4 hours". The text arrives when the patient is home, not while they are still in the parking lot.
Patients who came in for their annual physical and left relieved get a text the next morning. The worry is over, which makes it a good moment.
In the fall you see a lot of patients in a few weeks. Upload the day's list as a CSV in the evening, and Citypicked spreads the texts over several hours.
How it works
Review sites
New patients search Google for a doctor nearby, then often check Healthgrades. Only patients who booked through Zocdoc can review there, so turn it on only if you take Zocdoc bookings.
GoogleGoogle Maps and Google Search
HealthgradesReviews for doctors and dentists
RateMDsReviews for doctors
ZocdocOnly for customers who booked thereMissing a site? Add any other public review page as a custom link.
QR code · Poster
Patients have time while they wait. Longtime patients can scan the code right there. Citypicked needs no name or mobile number for a scan, and Analytics shows the scans per code.
Rate us
How was it at Maple Street Family Medicine? Scan the code with your phone camera.
Doctors' offices
“We raised our Jameda rating to almost 5 stars and finally reached 4.5 stars on Google. Thank you!”
Dr. Anja GeislerDentist, Praxis Dr. Geisler, Germany“For our dental practice we got 4.8 on Google and 5/5 on Jameda.”
Severin BergBerg Zahnarzt, Augsburg, Germany“Citypicked has made it possible for us to collect great reviews for our restaurants.”
Cristine da SilvaPress spokeswoman, Kuffler Group, Munich, Germany“Our Trustpilot reviews are top notch because of Citypicked. Can recommend it to anyone having issues with Trustpilot or other platforms.”
Felix FischerAgency CoachDoctors' offices
Type in name and mobile number, pick a time, send. If your scheduling software works with Zapier, Make or n8n, the Pro plan sends the request after every appointment by itself, with a delay between 15 minutes and 24 hours.
Citypicked learns nothing about the visit. It stores only name, mobile number or email, the rating and private feedback. With every text and email you confirm that you have the patient's permission, and every text carries a stop link.
The text is short, one tap opens your review page, and there they tap one to five stars. If a patient always comes with a son or daughter, you can send the request to that family member with their permission.
Yes. Every team member can send, with the roles owner, manager and staff. Only owners and managers can delete a patient completely. Basic includes 3 team seats (including yours), Pro and Business any number.
SMS to the US and Canada need a sender number first. We set it up for you; it takes about a week. Email, WhatsApp and QR codes work from the first day.
Health
Your first request goes out in five minutes.
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