IntegrationsBBB
More BBB reviews for your business.
Citypicked sends your customers to your BBB.org profile after the job. They write their review there, and BBB checks it before it goes live.
Nothing to pay today. Cancel anytime.
IntegrationsBBB
Citypicked sends your customers to your BBB.org profile after the job. They write their review there, and BBB checks it before it goes live.
Nothing to pay today. Cancel anytime.
How it works
Requests
Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.
SMS · Today, 2:05 PM
Reminder after 3 days, only without a rating
Review page
With the star filter off, every customer sees the buttons to your review sites right away. Customers who'd rather write to you directly use the link for private messages.
How was it? Share your experience.
Your opinion helps us and other customers.
Prefer to give private feedback?
BBB
One tap on BBB and your profile is open. Your customer writes the review there.
Your profile, one tap away
Write a reviewBBB
Set up
Open your business profile on BBB.org and copy the link from the address bar.
Link to your BBB listing
Link recognized. Your customers land on your profile.
Analytics
How many open your request and go on to your review sites. Per day, per channel and per team member.
Last 30 days
Tips
BBB explicitly asks businesses to ask all customers for honest feedback, not just the happy ones. To do that, switch off the star filter under Review page.
Once the roof is fixed or the move is over, the memory is fresh. Citypicked sends the request as soon as you add the customer.
BBB doesn't accept reviews that were rewarded in any form.
You can respond to every review. A calm reply to criticism shows new customers how you handle problems.
No. The BBB Business Profile is free, accredited or not. Your customers can review it either way.
The link to your BBB.org profile from the address bar. Your customers land there and write their review right on BBB.
No. The stars from customer reviews show next to your rating but don't change it. Complaints, on the other hand, do count toward it.
Your first request goes out in five minutes.