FeaturesRequests
You type a name and number, Citypicked sends your customer a short, friendly request for a review. With a link that goes straight to your review page.
Try free for 7 days. Nothing to pay today, cancel anytime.
Four channels
Every channel leads to the same review page. You pick the one that fits for each request.
CafeLuna
SMS · Now
Citypicked sends the text with your business name as the sender (in the US: a phone number) and an unsubscribe link at the end. You see what it costs before you send.
How was your visit to Café Luna?
Café Luna
Hi Emma, Thank you for visiting Café Luna. We'd love to know how happy you were. It only takes a moment and helps us a lot.
How happy were you? Choose a star.
Or open the review pageWith your name as the sender. Your customer taps the stars right in the email. Included in your plan.
Café Luna
online
Review Café Luna
citypicked.com
Hi Emma, thank you for visiting Café Luna! We'd really appreciate a short review. It only takes 30 seconds: citypicked.com/t/aB7kQ2
10:42 AM
Citypicked opens WhatsApp on your phone with the message already written. You just tap send. Free.
Café Luna
★★★★★
How was it today?
Your opinion helps Café Luna and other customers. Takes only 30 seconds.
Scan the code with your phone camera
Review us on
Google
For customers standing right in front of you: at the counter, on the table, with the receipt. Scan, tap the stars, done.
How it works
That is all a request needs. The preview shows you the message exactly as your customer will get it.
Invite customers
Sent
| Name | Sent | Status |
|---|---|---|
| Emma Clarke | Oct 30, 10:42 AM | Delivered |
| Lisa Cross | Oct 30, 9:12 AM | 5 stars |
| Mark Tate | Oct 29, 4:40 PM | Went to Google |
| Sara Bloom | Oct 29, 11:05 AM | Opened |
Lists
Upload a CSV or Excel file with up to 10,000 rows. Citypicked usually finds name, phone and email by itself and shows you before sending which numbers are wrong, who was already asked and who unsubscribed.
The details
Your first request goes out in five minutes.
Requests
Another question? Write to us
Yes, for SMS and email. Citypicked asks for it on every send and records who confirmed it. Every message has an unsubscribe link.
Emails are included in your plan, WhatsApp and QR codes are unlimited. Texts need credits: Pro comes with 50 SMS a month, Business with 400, and there are packs on top.
Yes. You pick in 1, 2 or 4 hours or tomorrow morning. If that falls outside your sending hours, the request goes out at the next allowed time.
For texts, your sender name with 3 to 11 letters or digits; for email, the name of your business. Some countries need a registered name or number for texts, and Citypicked tells you when.
Yes, on Pro and Business. Your checkout or booking system sends name and number to your automation link after every appointment, and Citypicked sends the request.
Industries
Pricing
from €49 a monthfrom $59 a monthfrom £49 a month
Requests by email, WhatsApp and QR code come with every plan. SMS reminders and automation come with Pro and Business.
See pricingReminders
If your customer hasn't given stars after three days, a short reminder goes out on the same channel as the request. Anyone who already rated gets none.
CafeLuna
SMS · Mon, 10:42 AM
SMS · Thu, 10:00 AM