More recommendations on your Facebook page.

Citypicked sends happy customers straight to the reviews on your Facebook page, where they recommend you in a few sentences.

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Facebook

How it works

How your customer gets to Facebook

Requests

One message and your customer is on the way to Facebook.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Krause Bakery! How was it? Tap the stars: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

Stars first, then Facebook.

Your customer taps the stars on your page. Happy customers see the button to Facebook right after.

In your colors, with your logo
Works on every phone
Facebook next to Google if you like

How was your visit to Krause Bakery?

Your opinion helps us and other customers.

5 stars, thank you!

Facebook

Facebook opens right at the review form.

One tap on Facebook and the review form is open. No searching, no detour.

No searching for your listing
The review is written right on Facebook
Works with a QR code at the register or the front desk too

Krause BakeryFacebook

Write a review

Really friendly and quick. Will be back!

Post

Feedback

Complaints come to you first.

Less happy customers write to you privately. You get an email right away and can respond before it goes public.

Instant alerts
Reply by email
You choose which ratings count as good

New

Jonas K.

The wait was very long, otherwise fine.

Reply by email

Facebook

Why reviews on Facebook matter

Friends see it too: A recommendation on Facebook is also seen by your customers' friends.
Google shows it too: In a BrightLocal analysis (August 2026) Facebook was among the sites Google's AI answers cite for questions about businesses.
Customers are already there: Many of your customers use Facebook anyway. One tap on the link and the page is open.

Set up

Your Facebook link in a minute.

Open your Facebook page and copy the link from the address bar. Reviews (recommendations) must be switched on for your page.

Citypicked checks the link when you paste it
Switch it on and off with one click
117 more review sites

Link to your Facebook listing

www.facebook.com/…

Link recognized. Your customers land right in the review form.

On the review page

Analytics

See how many make it to Facebook.

How many open your request, give stars and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
Gave stars63
On to Facebook49

Tips

More reviews on Facebook

01
Switch reviews on
In your page settings the reviews tab has to be visible, or nobody can recommend you.
02
Ask via WhatsApp
People on Facebook are usually on WhatsApp too. Citypicked opens the message with the text ready on your phone.
03
Say thanks in public
A short reply under each recommendation shows that your customers matter to you.