IntegrationsTrustpilot

More Trustpilot reviews for your company.

Citypicked opens Trustpilot's review form for your customers directly. Your public Trustpilot page is all it needs.

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Trustpilot

How it works

How your customer gets to Trustpilot

Requests

One message and your customer is on the way to Trustpilot.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Smith Moving! How was it? Tap the stars: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

Stars first, then Trustpilot.

Your customer taps the stars on your page. Happy customers see the button to Trustpilot right after.

In your colors, with your logo
Works on every phone
Trustpilot next to Google if you like

How was your visit to Smith Moving?

Your opinion helps us and other customers.

5 stars, thank you!

Trustpilot

Trustpilot opens right at the review form.

One tap on Trustpilot and the review form is open. No searching, no detour.

No searching for your listing
The review is written right on Trustpilot
Works with a QR code at the register or the front desk too

Smith MovingTrustpilot

Write a review

Really friendly and quick. Will be back!

Post

Feedback

Complaints come to you first.

Less happy customers write to you privately. You get an email right away and can respond before it goes public.

Instant alerts
Reply by email
You choose which ratings count as good

New

Jonas K.

The wait was very long, otherwise fine.

Reply by email

Trustpilot

Why reviews on Trustpilot matter

Trust before the order: For online stores and service businesses, many customers check Trustpilot before they buy.
In AI answers too: In a BrightLocal analysis (August 2026) Trustpilot was among the sites ChatGPT cites when asked about businesses.
One page for every site: Your customers see Trustpilot next to Google and your other sites, and choose themselves.

Set up

Your Trustpilot link in a minute.

Open your company page on Trustpilot (trustpilot.com/review/your-domain) and copy the link.

Citypicked checks the link when you paste it
Switch it on and off with one click
117 more review sites

Link to your Trustpilot listing

www.trustpilot.com/review/…

Link recognized. Your customers land right in the review form.

On the review page

Analytics

See how many make it to Trustpilot.

How many open your request, give stars and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
Gave stars63
On to Trustpilot49

Tips

More reviews on Trustpilot

01
Ask after delivery
Not at checkout, but once the goods arrived or the job is done.
02
The web address has to match
Trustpilot files reviews under your domain. Use the same address as in your Trustpilot profile.
03
Nothing in return
Trustpilot does not allow rewards for reviews. Ask kindly and at the right time.