IntegrationsShopify
Reviews once the parcel has arrived.
Shopify reports the shipped order, Citypicked waits for the delivery and then asks for a review. By text or email, without you having to remember.
IntegrationsShopify
Shopify reports the shipped order, Citypicked waits for the delivery and then asks for a review. By text or email, without you having to remember.
Two ways
Both send the shipped order to Citypicked. After that, the same rules apply as in the app.
{
"name": "{{order.customer.firstName}}",
"phone": "{{order.phone}}",
"email": "{{order.email}}",
"delay_minutes": 4320
}The right moment
Nobody can review a parcel they do not have yet. So Citypicked waits after shipping, 3 days by default, 7 at most. Anything due at night goes out at the next allowed time.
In your store
The widget shows the reviews you pick, with stars and source. In Shopify you add it in the theme editor as a “Custom Liquid” section. It sets no cookies.
In moderation
Yes, through Zapier. The “Send HTTP request” action in Shopify Flow starts with Grow. In Zapier, Shopify needs a paid Zapier plan.
Nothing extra. The automation link and the Zapier action come with Pro. Texts use credits as in the app.
Anyone who does not respond gets two reminders at most, and only if you turned reminders on. Anyone who unsubscribes gets nothing more.
Yes. In Shopify Flow with delay_minutes in the body, in Zapier in the field for the send time. Anything from right away to 7 days works.
To your review page. Happy customers go on to Google or another review site, anyone with something to say writes to you directly.
Your first request goes out in five minutes.