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How your customer gets to ProvenExpert

Requests

One message and your customer is on the way to ProvenExpert.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

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SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Becker Tax Advisors! How was it? Tap the stars: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

Stars first, then ProvenExpert.

Your customer taps the stars on your page. Happy customers see the button to ProvenExpert right after.

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Works on every phone
ProvenExpert next to Google if you like

How was your visit to Becker Tax Advisors?

Your opinion helps us and other customers.

5 stars, thank you!

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One tap on ProvenExpert and your profile is open. Your customer writes the review there.

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The review is written right on ProvenExpert
Works with a QR code at the register or the front desk too

Becker Tax AdvisorsProvenExpert

4.8

Your profile, one tap away

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Feedback

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Less happy customers write to you privately. You get an email right away and can respond before it goes public.

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You choose which ratings count as good

New

Jonas K.

The wait was very long, otherwise fine.

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ProvenExpert

Why reviews on ProvenExpert matter

Customers and business partners: On ProvenExpert, customers and business partners can rate you. That suits trades, law and tax offices and consultants.
A seal for your website: ProvenExpert shows your reviews on your profile and in the seal you embed on your website.
One page for every site: Your customers see ProvenExpert next to Google and your other sites, and choose themselves.

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Analytics

See how many make it to ProvenExpert.

How many open your request, give stars and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
Gave stars63
On to ProvenExpert49

Tips

More reviews on ProvenExpert

01
Keep the review button on
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02
Real customers only
ProvenExpert only accepts customers who actually used your services. You don't take part in your own surveys.
03
Publish every review
You decide which reviews appear. If any are missing after 72 hours, your seal and profile stop showing an overall score.
04
Reply to reviews
You can comment on any review at any time. A calm reply to criticism shows that you listen.