More HEROLD reviews for your business.

Citypicked sends your customers to your listing on herold.at. With the link behind the review button, they land right in the form.

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HEROLD

How it works

How your customer gets to HEROLD

Requests

One message and your customer is on the way to HEROLD.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Gruber Carpentry! How was it? Tap the stars: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

Stars first, then HEROLD.

Your customer taps the stars on your page. Happy customers see the button to HEROLD right after.

In your colors, with your logo
Works on every phone
HEROLD next to Google if you like

How was your visit to Gruber Carpentry?

Your opinion helps us and other customers.

5 stars, thank you!

HEROLD

One tap and your HEROLD profile is open.

One tap on HEROLD and your profile is open. Your customer writes the review there.

No searching for your listing
The review is written right on HEROLD
Works with a QR code at the register or the front desk too

Gruber CarpentryHEROLD

4.8

Your profile, one tap away

Write a review

Feedback

Complaints come to you first.

Less happy customers write to you privately. You get an email right away and can respond before it goes public.

Instant alerts
Reply by email
You choose which ratings count as good

New

Jonas K.

The wait was very long, otherwise fine.

Reply by email

HEROLD

Why reviews on HEROLD matter

Austria's business directory: HEROLD lists businesses all over Austria. A company listing is free.
HEROLD says ask: HEROLD explicitly allows asking customers for a review, in person, with a card or by email after an online purchase.
An honest picture: HEROLD does not delete negative reviews on request, only when they break its guidelines. Many happy voices make for a fair picture.

Set up

Your HEROLD link in a minute.

Find your business on herold.at and copy the link from the address bar. The link behind "Jetzt bewerten" is even better because it opens the form directly.

Citypicked checks the link when you paste it
Switch it on and off with one click
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Link to your HEROLD listing

www.herold.at/gelbe-seiten/…/…/…/

Link recognized. Your customers land on your profile.

On the review page

Analytics

See how many make it to HEROLD.

How many open your request, give stars and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
Gave stars63
On to HEROLD49

Tips

More reviews on HEROLD

01
Use the review link
Copy the link behind the review button on your listing. It opens the form directly.
02
Ask after the job
Each user can review your business once. So ask when the work is done and the experience is complete.
03
No self-reviews
You, your employees, relatives or hired agencies may not review your business on HEROLD.