A claim is when clients find out what a good agent is worth. A short text once it is settled, and they can tell others on Google.
Nothing to pay today. Cancel anytime.
(555) 010-2525
SMS · Now
The right moment
The water damage is paid for and the contractor is gone. Now the client knows why they have an agent, and that is the moment to ask.
Once a year you walk through their policies together, often at their kitchen table. The text goes out the next morning.
You found them a better rate or better coverage. Ask once the new policy documents have arrived.
How it works
Review sites
For a local agency, Google matters most. Facebook works if you post there, and some clients look an agency up on BBB before they switch.
GoogleGoogle Maps and Google Search
FacebookRecommendations on your Facebook page
BBBBetter Business Bureau profileMissing a site? Add any other public review page as a custom link.
QR code · Table card
Clients who stop by to sign or drop off paperwork see the code on your desk. They rate you on their phone while you print their copies.
Rate us
How was it at Benson Insurance Agency? Scan the code with your phone camera.
Insurance agents
“We raised our Jameda rating to almost 5 stars and finally reached 4.5 stars on Google. Thank you!”
Dr. Anja GeislerDentist, Praxis Dr. Geisler, Germany“For our dental practice we got 4.8 on Google and 5/5 on Jameda.”
Severin BergBerg Zahnarzt, Augsburg, Germany“Citypicked has made it possible for us to collect great reviews for our restaurants.”
Cristine da SilvaPress spokeswoman, Kuffler Group, Munich, Germany“Our Trustpilot reviews are top notch because of Citypicked. Can recommend it to anyone having issues with Trustpilot or other platforms.”
Felix FischerAgency CoachInsurance agents
Export the clients you want as a CSV and upload the list. If your agency system works with Zapier, Make or n8n, the Pro plan can send a request by itself each time a claim is closed.
The text has one link, and behind it is a page with five stars. That is all. Anyone who would rather not can ignore it, and the stop link in every text means they are never asked again.
If you keep those pages current, yes. Switch them on, and clients who rate you well pick where to post. With only Google on, they skip the choice and land there directly.
Yes. An owner or manager can delete a person completely on request. Citypicked only keeps a name, number or email, the rating and private feedback, never policies or claim details.
SMS to the US and Canada need a sender number first. We set it up for you; it takes about a week. Email, WhatsApp and QR codes work from the first day.
Professional services
Your first request goes out in five minutes.
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