IntegrationsThe Knot

More The Knot reviews for your wedding business.

Couples who hired you get a short message after the wedding and land right on your Storefront on The Knot.

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How it works

How your customer gets to The Knot

Requests

One message and your customer is on the way to The Knot.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Golden Hour Photography! How was it? Tap the stars: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

Stars first, then The Knot.

Your customer taps the stars on your page. Happy customers see the button to The Knot right after.

In your colors, with your logo
Works on every phone
The Knot next to Google if you like

How was your visit to Golden Hour Photography?

Your opinion helps us and other customers.

5 stars, thank you!

The Knot

One tap and your The Knot profile is open.

One tap on The Knot and your profile is open. Your customer writes the review there.

No searching for your listing
The review is written right on The Knot
Works with a QR code on your business card or paperwork too

Golden Hour PhotographyThe Knot

4.8

Your profile, one tap away

Write a review

Feedback

Complaints come to you first.

Less happy customers write to you privately. You get an email right away and can respond before it goes public.

Instant alerts
Reply by email
You choose which ratings count as good

New

Jonas K.

The wait was very long, otherwise fine.

Reply by email

The Knot

Why reviews on The Knot matter

Couples read before they reach out: According to WeddingPro, The Knot's side for vendors, most couples read reviews before they choose a vendor.
Only real clients: On The Knot, only verified clients review: people with a contract with you or proof of payment for your services.
Two years to review: Couples can review from the moment they book you until two years after the event. You can still ask last year's couples.

Set up

Your The Knot link in a minute.

Open your profile on The Knot and copy the link from the address bar. Couples can review there after their wedding.

Citypicked checks the link when you paste it
Switch it on and off with one click
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Link to your The Knot listing

www.theknot.com/marketplace/…-…-…-…

Link recognized. Your customers land on your profile.

On the review page

Analytics

See how many make it to The Knot.

How many open your request, give stars and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
Gave stars63
On to The Knot49

Tips

More reviews on The Knot

01
Check in personally too
WeddingPro advises telling couples in person how much their review means to you. Citypicked then sends the link.
02
One review per couple
The Knot does not allow collecting several reviews from the same client. Ask each couple once.
03
Nothing for kind words
The Knot does not allow cash or gifts for a review with a set tone. Just ask honestly.
04
No clauses against criticism
Contract clauses that forbid negative reviews are not allowed on The Knot.

Questions?

Which The Knot link do I need?

The link to your Storefront from the address bar, theknot.com/marketplace/…. The couple writes their review there.

Who may review me on The Knot?

Verified clients: anyone with a contract with you or proof of payment, plus the couple if their names are on the contract. Wedding guests are not included.

Can I reply to reviews?

Yes, with a paid plan. On The Knot, review responses are a feature for paying vendors.

Your next The Knot review is one message away.

Your first request goes out in five minutes.

Try free for 7 days Help with the setup

Nothing to pay today
Cancel anytime
Every feature in the trial, up to 100 email requests

Questions?

Which The Knot link do I need?

The link to your Storefront from the address bar, theknot.com/marketplace/…. The couple writes their review there.

Who may review me on The Knot?

Verified clients: anyone with a contract with you or proof of payment, plus the couple if their names are on the contract. Wedding guests are not included.

Can I reply to reviews?

Yes, with a paid plan. On The Knot, review responses are a feature for paying vendors.

More The Knot reviews for your wedding business.

How your customer gets to The Knot