IntegrationsVitals

More Vitals reviews for your practice.

Citypicked texts your patients after the appointment and opens your Vitals profile, where they share their experience.

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Vitals

How it works

How your customer gets to Vitals

Requests

One message and your customer is on the way to Vitals.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Riverbend Internal Medicine! How was it? Tap the stars: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

Stars first, then Vitals.

Your customer taps the stars on your page. Happy customers see the button to Vitals right after.

In your colors, with your logo
Works on every phone
Vitals next to Google if you like

How was your visit to Riverbend Internal Medicine?

Your opinion helps us and other customers.

5 stars, thank you!

Vitals

One tap and your Vitals profile is open.

One tap on Vitals and your profile is open. Your customer writes the review there.

No searching for your listing
The review is written right on Vitals
Works with a QR code at reception too

Riverbend Internal MedicineVitals

4.8

Your profile, one tap away

Write a review

Feedback

Complaints come to you first.

Less happy customers write to you privately. You get an email right away and can respond before it goes public.

Instant alerts
Reply by email
You choose which ratings count as good

New

Jonas K.

The wait was very long, otherwise fine.

Reply by email

Vitals

Why reviews on Vitals matter

A US doctor directory: On Vitals, patients look up doctors and facilities and read what others experienced there.
More voices, a fairer picture: With only a few reviews, a single complaint weighs heavily. Many real patients show what your practice is really like.
One page for every site: Patients in the US read several sites. Your review page puts Vitals, Google and Healthgrades side by side, and each patient picks.

Set up

Your Vitals link in a minute.

Search for your name on Vitals, open your profile and copy the link from the address bar.

Citypicked checks the link when you paste it
Switch it on and off with one click
117 more review sites

Link to your Vitals listing

www.vitals.com/doctors/Dr_…_….html

Link recognized. Your customers land on your profile.

On the review page

Analytics

See how many make it to Vitals.

How many open your request, give stars and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
Gave stars63
On to Vitals49

Tips

More reviews on Vitals

01
Ask on the same day
Citypicked sends the request as soon as you add the patient, or automatically after the appointment through your practice software.
02
No health details in the message
The request only names your practice, never the reason for the visit.
03
Real reviews only
Don't write reviews about yourself or let your staff write them. In the US, the FTC bans fake reviews.
04
Never confirm who is a patient
Reply in public without revealing that someone is your patient. HIPAA protects that information too.