IntegrationsWhich? Trusted Traders
Which? itself suggests emailing customers a link to your profile or showing them a QR code. Citypicked does exactly that after every job.
Nothing to pay today. Cancel anytime.
How it works
Requests
Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.
SMS · Today, 2:05 PM
Reminder after 3 days, only without a rating
Review page
With the star filter off, every customer sees the buttons to your review sites right away. Customers who'd rather write to you directly use the link for private messages.
How was it? Share your experience.
Your opinion helps us and other customers.
Which? Trusted Traders
GooglePrefer to give private feedback?
Which? Trusted Traders
One tap on Which? Trusted Traders and your profile is open. Your customer writes the review there.
Evans HeatingWhich? Trusted TradersYour profile, one tap away
Write a reviewWhich? Trusted Traders
Set up
Find your company on Which? Trusted Traders, open your profile and copy the link (trustedtraders.which.co.uk/businesses/...).
Link to your Which? Trusted Traders listing
Link recognized. Your customers land on your profile.
Analytics
How many open your request and go on to your review sites. Per day, per channel and per team member.
Last 30 days
Tips
Which? recommends asking for a review when you finish the job. Citypicked sends the message on the same day.
Which? also suggests review cards and QR codes. Citypicked gives you cards and stickers with your code.
The Which? code of conduct bans discounts, money or gifts for reviews and any pressure on customers. You may not talk anyone out of a critical review either.
Which? does not accept reviews from friends and family. Only send the request to customers you worked for.
Yes. Only businesses that Which? has assessed and accepted have a profile. Membership comes with an assessment fee and a monthly fee.
The link to your profile, trustedtraders.which.co.uk/businesses/… from the address bar. Citypicked opens your profile with it, and from there your customer goes on to the review.
No. They leave their contact details so Which? can check the review. According to Which?, customers who prefer the phone can leave it by phone too.
Your first request goes out in five minutes.
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