CarGurus invites its own reviewers. Here's where Citypicked fits.

CarGurus only invites shoppers who contacted you through CarGurus to review you. Citypicked shows your customers your CarGurus profile and takes them to Google and your other sites to write their review.

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How it works

Where Citypicked fits with CarGurus

CarGurus

Your CarGurus profile, one tap away.

On CarGurus, only people invited through CarGurus can review. Citypicked shows your customers your profile and takes them to Google and your other review sites to write their review.

No searching for your listing
Reviews on CarGurus come through CarGurus itself
New reviews on Google and your other review sites

Summit Auto SalesCarGurus

4.8

Your profile, one tap away

View profile

Requests

One message and your customer is on the way to Google.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Summit Auto Sales! We'd love to hear what you think: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

All your review sites on one page.

With the star filter off, every customer sees the buttons to your review sites right away. Customers who'd rather write to you directly use the link for private messages.

In your colors, with your logo
Works on every phone
Instant alerts

How was it? Share your experience.

Your opinion helps us and other customers.

Google

CarGurus

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CarGurus

Why reviews on CarGurus matter

Shoppers see your profile: On CarGurus shoppers see your listings and, next to them, how others rate your dealership.
Every review comes from a real lead: CarGurus only invites shoppers who contacted you through CarGurus. That makes the reviews there credible.
Your replies count: Shoppers who contact you through CarGurus get the review invitation afterwards. A quick, friendly reply to every lead is your best lever.

Set up

Your CarGurus link in a minute.

Open your dealership on CarGurus and copy the link, which shows customers your profile. Only shoppers who get an invitation after contacting you through CarGurus can review there.

Citypicked checks the link when you paste it
Switch it on and off with one click
117 more review sites

Link to your CarGurus listing

www.cargurus.com/Cars/m-…-sp…

Link recognized. Your customers land on your profile.

On the review page

Analytics

See how many make it to your review sites.

How many open your request and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
On to Google49

Tips

Tips for CarGurus

01
Answer leads well
According to CarGurus, the invitation arrives within seven days of the lead. Customers who were looked after well like to review.
02
No rewards
CarGurus treats discounts or cash for reviews as fraud, just like friends writing reviews for you.
03
Everyone else to Google
Customers who didn't come through CarGurus get a request for a Google review from Citypicked.

Questions?

Can I send my customers to CarGurus to review?

No. CarGurus only invites shoppers who contacted you through CarGurus. A link from you opens your profile, not a review form.

Then why add the CarGurus link?

You don't have to. If you do, customers see your CarGurus profile. For new reviews, Citypicked takes them to Google and sites where any customer may write, like DealerRater or Cars.com.

Which link do I paste?

The link to your dealership on CarGurus from the address bar, for example cargurus.com/Cars/m-…

Your next Google review is one message away.

Your first request goes out in five minutes.

Try free for 7 days Help with the setup

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Cancel anytime
Every feature in the trial, up to 100 email requests

Questions?

Can I send my customers to CarGurus to review?

No. CarGurus only invites shoppers who contacted you through CarGurus. A link from you opens your profile, not a review form.

Then why add the CarGurus link?

You don't have to. If you do, customers see your CarGurus profile. For new reviews, Citypicked takes them to Google and sites where any customer may write, like DealerRater or Cars.com.

Which link do I paste?

The link to your dealership on CarGurus from the address bar, for example cargurus.com/Cars/m-…

CarGurus invites its own reviewers. Here's where Citypicked fits.