IntegrationsTrueLocal

More TrueLocal reviews for your business.

Citypicked sends your customers to your TrueLocal listing, where they write their review.

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TrueLocal

How it works

How your customer gets to TrueLocal

Requests

One message and your customer is on the way to TrueLocal.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Coastal Electrical! How was it? Tap the stars: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

Stars first, then TrueLocal.

Your customer taps the stars on your page. Happy customers see the button to TrueLocal right after.

In your colors, with your logo
Works on every phone
TrueLocal next to Google if you like

How was your visit to Coastal Electrical?

Your opinion helps us and other customers.

5 stars, thank you!

TrueLocal

One tap and your TrueLocal profile is open.

One tap on TrueLocal and your profile is open. Your customer writes the review there.

No searching for your listing
The review is written right on TrueLocal
Works with a QR code at the register or the front desk too

Coastal ElectricalTrueLocal

4.8

Your profile, one tap away

Write a review

Feedback

Complaints come to you first.

Less happy customers write to you privately. You get an email right away and can respond before it goes public.

Instant alerts
Reply by email
You choose which ratings count as good

New

Jonas K.

The wait was very long, otherwise fine.

Reply by email

TrueLocal

Why reviews on TrueLocal matter

A directory for Australia: TrueLocal lists local businesses in Australia, from electricians to restaurants.
No searching for your listing: Your customers don't have to find you on TrueLocal first. One tap and your listing is open.
One page for every site: Your customers see TrueLocal next to Google and your other sites, and choose themselves.

Set up

Your TrueLocal link in a minute.

Find your business on TrueLocal, open the listing and copy the link from the address bar.

Citypicked checks the link when you paste it
Switch it on and off with one click
117 more review sites

Link to your TrueLocal listing

www.truelocal.com.au/business/…/…

Link recognized. Your customers land on your profile.

On the review page

Analytics

See how many make it to TrueLocal.

How many open your request, give stars and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
Gave stars63
On to TrueLocal49

Tips

More reviews on TrueLocal

01
Ask on the same day
Right after the job everything is fresh. Citypicked sends the request as soon as you add the customer.
02
QR code in the van or on the invoice
This reaches customers whose number you don't have. One scan and they are on your review page.
03
Nothing in return
Leave out discounts and gifts for reviews. A friendly request is enough.