A plan of care ends with a patient who can climb stairs again without pain. That is when a short text goes out, and criticism comes to you privately.
Nothing to pay today. Cancel anytime.
(555) 010-2525
SMS · Now
The right moment
The plan of care is complete and the patient feels the difference. The front desk types in their number and picks tomorrow morning.
After an ACL or ankle injury, only one thing counts: getting back on the field. Someone who just played their first game again is glad to talk about it.
Many older patients are treated at home. At the last visit the therapist asks whether the text may go to the patient or to a daughter, and sends it right from their phone.
How it works
Review sites
Patients look you up on Google, often after a tip from their doctor or a teammate. Facebook matters if you post classes and clinic news there.
GoogleGoogle Maps and Google Search
FacebookRecommendations on your Facebook pageMissing a site? Add any other public review page as a custom link.
QR code · Table card
Patients walk past your desk week after week. Anyone who wants to say something in between, praise or a gripe about wait times, scans the code. Every code keeps its own scan count.
Rate us
How was it at Lakeside Physical Therapy? Scan the code with your phone camera.
Physical therapy clinics
“We raised our Jameda rating to almost 5 stars and finally reached 4.5 stars on Google. Thank you!”
Dr. Anja GeislerDentist, Praxis Dr. Geisler, Germany“For our dental practice we got 4.8 on Google and 5/5 on Jameda.”
Severin BergBerg Zahnarzt, Augsburg, Germany“Citypicked has made it possible for us to collect great reviews for our restaurants.”
Cristine da SilvaPress spokeswoman, Kuffler Group, Munich, Germany“Our Trustpilot reviews are top notch because of Citypicked. Can recommend it to anyone having issues with Trustpilot or other platforms.”
Felix FischerAgency CoachPhysical therapy clinics
No. Duplicate protection asks each patient at most once in 30 days, adjustable from 7 to 90 days. Still, the best moment is the last visit, sent by hand.
Yes. Every team member can send, wherever they are. Anything sent outside your sending hours goes out at the next allowed time, and Sundays stay off unless you switch them on.
Each clinic becomes its own location with its own review page, codes and numbers. That also shows you which clinic is getting good feedback right now.
Yes, if your patients use it. One click in Citypicked opens WhatsApp on your phone or computer with the text already filled in, and you just hit send. It comes from your own WhatsApp and uses no credits.
SMS to the US and Canada need a sender number first. We set it up for you; it takes about a week. Email, WhatsApp and QR codes work from the first day.
Health
Your first request goes out in five minutes.
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