An emergency call, a bathroom remodel over several weeks, a furnace tune-up in the fall. With Citypicked you ask each of these customers when it fits, by text, by email or with a sticker on the unit.
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(555) 010-2525
SMS · Now
The right moment
Nobody wants to rate anything at two in the morning. Enter the customer after the call and pick the next morning, when the water is gone and they can think clearly again.
Weeks of dust and noise are over and the new shower has been used once. Ask at the final walkthrough, not halfway through while the tile is still missing.
In spring and fall your techs service one system after another. Upload the week's customers as a list, and Citypicked sends the requests bit by bit instead of all at once.
How it works
Review sites
In an emergency, people search Google for a plumber who can come right now. For a new system or a remodel they compare more carefully, and Angi, the BBB and Thumbtack come into play.
GoogleGoogle Maps and Google Search
AngiMarketplace for home services
BBBBetter Business Bureau profile
ThumbtackMarketplace for local prosMissing a site? Add any other public review page as a custom link.
QR code · Sticker
Your service sticker is already on the furnace. Put a square sticker with your logo and QR code right next to it. Whenever the customer walks by, they can scan it and rate you. Its scans are counted separately from your other codes.
Rate us
How was it at Northgate Plumbing & Air? Scan the code with your phone camera.
Plumbing and HVAC
“We raised our Jameda rating to almost 5 stars and finally reached 4.5 stars on Google. Thank you!”
Dr. Anja GeislerDentist, Praxis Dr. Geisler, Germany“For our dental practice we got 4.8 on Google and 5/5 on Jameda.”
Severin BergBerg Zahnarzt, Augsburg, Germany“Citypicked has made it possible for us to collect great reviews for our restaurants.”
Cristine da SilvaPress spokeswoman, Kuffler Group, Munich, Germany“Our Trustpilot reviews are top notch because of Citypicked. Can recommend it to anyone having issues with Trustpilot or other platforms.”
Felix FischerAgency CoachPlumbing and HVAC
That is up to you. Duplicate protection goes up to 90 days, so there is no yearly block. You can ask after the first tune-up only, or when real work was done, like a new blower motor.
Your text is short, and behind the link there is just a page with five stars. Customers who prefer reading on a computer get the request by email instead. You decide for every customer who gets asked and how.
Yes. Enter that page as a custom link. It then appears beside Google and your other sites, and customers who rate you well can pick it.
Set up the second shop as its own location, with a separate review page, its own texts and QR codes, and numbers that stay apart. You can add locations to your plan whenever you need them.
SMS to the US and Canada need a sender number first. We set it up for you; it takes about a week. Email, WhatsApp and QR codes work from the first day.
Trades and home services
Your first request goes out in five minutes.
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