Fresha asks on its own. Citypicked gets the Google reviews.

Fresha asks clients for a review after every completed appointment in Fresha. Citypicked takes care of Google and the other sites where anyone can review.

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Nothing to pay today. Cancel anytime.

How was it? Share your experience.

Google

Fresha

Prefer to give private feedback?

How it works

Where Citypicked fits with Fresha

Fresha

Your Fresha profile, one tap away.

On Fresha, reviews come from customers who booked there. Citypicked shows your customers your profile and takes them to Google and your other review sites to write their review.

No searching for your listing
Reviews on Fresha come through Fresha itself
New reviews on Google and your other review sites

Glow Beauty StudioFresha

4.8

Your profile, one tap away

View profile

Requests

One message and your customer is on the way to Google.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Glow Beauty Studio! We'd love to hear what you think: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

All your review sites on one page.

With the star filter off, every customer sees the buttons to your review sites right away. Customers who'd rather write to you directly use the link for private messages.

In your colors, with your logo
Works on every phone
Instant alerts

How was it? Share your experience.

Your opinion helps us and other customers.

Google

Fresha

Prefer to give private feedback?

Fresha

Why reviews on Fresha matter

Seen on the marketplace: According to Fresha, reviews are one of the best ways to be found on the Fresha marketplace.
Only real appointments count: Invitations only go out for completed appointments. Canceled or unfinished ones get none.
New clients search Google too: People looking for a studio nearby often see Google Maps first. Your Google reviews count there.

Set up

Your Fresha link in a minute.

Open your venue on Fresha and copy the link (fresha.com/a/...), which shows customers your profile. Only customers who booked through Fresha can review there.

Citypicked checks the link when you paste it
Switch it on and off with one click
117 more review sites

Link to your Fresha listing

www.fresha.com/a/…-…-…-…

Link recognized. Your customers land on your profile.

On the review page

Analytics

See how many make it to your review sites.

How many open your request and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
On to Google49

Tips

Tips for Fresha

01
Complete appointments in Fresha
Fresha only sends the invitation once an appointment is completed. Complete each one after the visit.
02
Know the 30 days
Clients can review up to 30 days after the appointment, also from their appointment history in the Fresha app.
03
Don't ask twice
Fresha already asks after each appointment. Use Citypicked to ask the same clients for a Google review instead of a second Fresha request.
04
Reply in Fresha
You reply to reviews right in Fresha. A short thank-you is enough.