Repeat guests and phone bookings never went through a booking site. A short text after check-out brings them to Google, and you hear complaints about the place first.
Nothing to pay today. Cancel anytime.
(555) 010-2525
SMS · Now
The right moment
The guests are gone and you have walked through the place. Now is the time for a short, personal text with their first name.
At a B&B you ask how it was as you say goodbye. Pick in 4 hours and the text arrives about when they pull into their own driveway.
Guests looking up check-out instructions in the binder find the code right next to them. Anyone in the travel group can scan it.
How it works
Review sites
Guests who booked with you by phone or email are best sent to Google. Airbnb and Booking.com are only open to guests who booked through them. Tripadvisor is worth adding for a B&B.
GoogleGoogle Maps and Google Search
TripadvisorReviews from travelers and diners
AirbnbOnly for customers who booked there
Booking.comOnly for customers who booked thereMissing a site? Add any other public review page as a custom link.
QR code · Poster
Print the poster sheet with your code and put it in the guest binder, right next to the Wi-Fi password. Every guest opens the binder at some point, and anyone in the group can review from their own phone.
Rate us
How was it at Cedar Ridge B&B? Scan the code with your phone camera.
Vacation rentals and B&Bs
“We raised our Jameda rating to almost 5 stars and finally reached 4.5 stars on Google. Thank you!”
Dr. Anja GeislerDentist, Praxis Dr. Geisler, Germany“For our dental practice we got 4.8 on Google and 5/5 on Jameda.”
Severin BergBerg Zahnarzt, Augsburg, Germany“Citypicked has made it possible for us to collect great reviews for our restaurants.”
Cristine da SilvaPress spokeswoman, Kuffler Group, Munich, Germany“Our Trustpilot reviews are top notch because of Citypicked. Can recommend it to anyone having issues with Trustpilot or other platforms.”
Felix FischerAgency CoachVacation rentals and B&Bs
Yes. Type in the guest's name and mobile number and Citypicked sends the text, which uses credits. You can also send by WhatsApp: Citypicked opens it on your phone with the message ready, and you tap send. QR codes and WhatsApp are unlimited on every plan.
Airbnb reviews come from Airbnb bookings only. Citypicked helps most with everyone else: repeat guests, phone bookings and guests from your own website. They review you on Google, where travelers find you on the map.
You send one note in your own voice, the way you already text guests about check-in. Citypicked asks the same guest at most once in 30 days, even if they come back twice in one summer. Every text has a stop link.
Yes. Each place becomes its own location with its own review page, codes and numbers. You add the second location to your plan.
SMS to the US and Canada need a sender number first. We set it up for you; it takes about a week. Email, WhatsApp and QR codes work from the first day.
Stays and leisure
Your first request goes out in five minutes.
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