Ask after a vaccine or at the recheck, once everything has healed. Your clinic decides whom to ask, and after the loss of a pet nobody gets a request.
Nothing to pay today. Cancel anytime.
(555) 010-2525
SMS · Now
The right moment
The routine visit went smoothly and the dog got its treat. At checkout the stand with the code is right in front of the owner.
After surgery, the recheck is the moment of relief. Send the request that day, not right after the procedure while the owner is still worried.
New pet owners come in often during the first weeks. Once the series of shots is done, they know your team and have formed a view.
How it works
Review sites
Pet owners find a clinic on Google, especially in an emergency. Neighbors also recommend vets to each other on Nextdoor and Facebook, so those are worth switching on.
GoogleGoogle Maps and Google Search
FacebookRecommendations on your Facebook page
NextdoorRecommendations from neighborsMissing a site? Add any other public review page as a custom link.
QR code · Table card
While the invoice prints, the stand with the code sits on the counter. Owners scan it if they want to, and your staff never has to bring it up, least of all after a hard visit.
Rate us
How was it at Oak Hill Animal Hospital? Scan the code with your phone camera.
Veterinary clinics
“We raised our Jameda rating to almost 5 stars and finally reached 4.5 stars on Google. Thank you!”
Dr. Anja GeislerDentist, Praxis Dr. Geisler, Germany“For our dental practice we got 4.8 on Google and 5/5 on Jameda.”
Severin BergBerg Zahnarzt, Augsburg, Germany“Citypicked has made it possible for us to collect great reviews for our restaurants.”
Cristine da SilvaPress spokeswoman, Kuffler Group, Munich, Germany“Our Trustpilot reviews are top notch because of Citypicked. Can recommend it to anyone having issues with Trustpilot or other platforms.”
Felix FischerAgency CoachVeterinary clinics
Then you send nothing. Sending by hand or from a list, you decide for every owner. With the automation link, only what your practice software passes through Zapier, Make or n8n goes out, so leave those appointments out there.
No. Texts leave only inside the sending hours you set for the clinic, by default 9 a.m. to 7 p.m. and never on Sundays unless you switch them on. Anything planned outside waits for the next allowed time, so no owner gets a text in the middle of the night.
Yes. Any team member can type a name and number on their phone and send the request, even between two farm calls. Analytics lists requests per team member.
Nothing. Citypicked knows the owner's name, number or email, the stars and private feedback. Exam findings, treatments and vaccine records stay in your practice software.
SMS to the US and Canada need a sender number first. We set it up for you; it takes about a week. Email, WhatsApp and QR codes work from the first day.
Health
Your first request goes out in five minutes.
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