More Edmunds reviews for your dealership.

Citypicked sends buyers and service customers a link to your dealership on Edmunds after their visit. They write their review there.

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Edmunds

How it works

How your customer gets to Edmunds

Requests

One message and your customer is on the way to Edmunds.

Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.

Templates with your name
Never at night, on Sundays only if you want
Reminders only for those who have not rated

SMSEmailWhatsAppQR

SMS · Today, 2:05 PM

Hi Emma, thanks for visiting Westside Motors! How was it? Tap the stars: citypicked.com/t/…

Reminder after 3 days, only without a rating

Review page

Stars first, then Edmunds.

Your customer taps the stars on your page. Happy customers see the button to Edmunds right after.

In your colors, with your logo
Works on every phone
Edmunds next to Google if you like

How was your visit to Westside Motors?

Your opinion helps us and other customers.

5 stars, thank you!

Edmunds

One tap and your Edmunds profile is open.

One tap on Edmunds and your profile is open. Your customer writes the review there.

No searching for your listing
The review is written right on Edmunds
Works with a QR code at the service desk or the handover too

Westside MotorsEdmunds

4.8

Your profile, one tap away

Write a review

Feedback

Complaints come to you first.

Less happy customers write to you privately. You get an email right away and can respond before it goes public.

Instant alerts
Reply by email
You choose which ratings count as good

New

Jonas K.

The wait was very long, otherwise fine.

Reply by email

Edmunds

Why reviews on Edmunds matter

Shoppers do their research here: People comparing models and prices on Edmunds also see the reviews of dealerships there.
Sales and service, side by side: Edmunds shows sales reviews and service reviews separately. Ask for both and both stay current.
They count toward an award: Edmunds counts the sales reviews on Edmunds for its yearly Five Star Dealer award.

Set up

Your Edmunds link in a minute.

Find your dealership on Edmunds, open its page and copy the link from the address bar.

Citypicked checks the link when you paste it
Switch it on and off with one click
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Link to your Edmunds listing

www.edmunds.com/dealerships/…/…/…/

Link recognized. Your customers land on your profile.

On the review page

Analytics

See how many make it to Edmunds.

How many open your request, give stars and go on to your review sites. Per day, per channel and per team member.

Trends over 7, 30 and 90 days
Weekly report by email
Which channel works best

Last 30 days

Asked120
Opened84
Gave stars63
On to Edmunds49

Tips

More reviews on Edmunds

01
Right after the visit
Once the car is delivered or the repair is done, everything is fresh. Citypicked can send the request automatically then.
02
Nothing in return
Edmunds does not accept reviews that came with a payment or any other incentive.
03
Ask customers only
People with a personal relationship to the owner or staff should not review on Edmunds. Send requests to customers only.