IntegrationsCapterra
More Capterra reviews for your software.
Citypicked sends your customers a short email or message with the link to your product on Capterra. They write their review there.
Nothing to pay today. Cancel anytime.
IntegrationsCapterra
Citypicked sends your customers a short email or message with the link to your product on Capterra. They write their review there.
Nothing to pay today. Cancel anytime.
How it works
Requests
Citypicked asks by text, email or WhatsApp. By hand after the visit or automatically after every appointment.
SMS · Today, 2:05 PM
Reminder after 3 days, only without a rating
Review page
With the star filter off, every customer sees the buttons to your review sites right away. Customers who'd rather write to you directly use the link for private messages.
How was it? Share your experience.
Your opinion helps us and other customers.
Prefer to give private feedback?
Capterra
One tap on Capterra and your profile is open. Your customer writes the review there.
Your profile, one tap away
Write a reviewCapterra
Set up
Open your product on Capterra and copy the link from the address bar.
Link to your Capterra listing
Link recognized. Your customers land on your profile.
Analytics
How many open your request and go on to your review sites. Per day, per channel and per team member.
Last 30 days
Tips
Capterra asks vendors not to choose customers by whether they are likely to praise. So switch the star filter off, and everyone goes straight to Capterra.
Capterra itself suggests emailing customers the direct link to review. That's exactly what Citypicked does.
Don't tell your customers what to write. Capterra wants their own words.
Capterra only allows rewards under its own rules, through its vendor account. Don't offer any through Citypicked; a friendly request is enough.
The link to your product page from the address bar, for example capterra.com/p/…/your-product/. From there your customers find their way to the review.
Capterra checks every review before it appears. You don't have to do anything.
Yes. Both appear side by side on your review page, and your customers choose.
Your first request goes out in five minutes.