IntegrationsSmartCustomer
SmartCustomer lets businesses invite customers, but only through the tools in their SmartCustomer account. Our advice: invite there, and ask with Citypicked on Google and your other review sites.
Nothing to pay today. Cancel anytime.
How it works
SmartCustomer
SmartCustomer's rules don't allow asking customers for reviews with your own link. So ask on Google and your other review sites. People who use SmartCustomer anyway find you there through your profile.
Northwind OutdoorSmartCustomerRequests
Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.
SMS · Today, 2:05 PM
Reminder after 3 days, only without a rating
Review page
With the star filter off, every customer sees the buttons to your review sites right away. Customers who'd rather write to you directly use the link for private messages.
How was it? Share your experience.
Your opinion helps us and other customers.
Google
FacebookPrefer to give private feedback?
SmartCustomer
Analytics
How many open your request and go on to your review sites. Per day, per channel and per team member.
Last 30 days
Tips
SmartCustomer's rules don't allow collecting reviews by sending customers straight to its website. Use the invitations in your SmartCustomer account for that.
SmartCustomer asks for a fair sample and forbids pre-screening customers before inviting them. A star filter in front is not allowed there.
SmartCustomer does not allow rewards for reviews.
You can reply to every review. Pressuring customers to change their review is a violation, according to SmartCustomer.
Technically yes, but SmartCustomer's terms don't allow businesses to collect reviews that way. So we advise you to leave SmartCustomer out of your requests.
For Google and the review sites that allow requests. You send your SmartCustomer invitations from your SmartCustomer account.
SmartCustomer can remove reviews, close the account and keep fees already paid.
Your first request goes out in five minutes.
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