IntegrationsPlanity
Planity only emails clients who booked online, the day after their appointment. Clients who call or walk in get no email. Citypicked asks them and sends them to Google.
Nothing to pay today. Cancel anytime.
How it works
Planity
On Planity, reviews come from customers who booked there. Citypicked shows your customers your profile and takes them to Google and your other review sites to write their review.
Salon MariePlanityYour profile, one tap away
Requests
Citypicked asks by text, email, WhatsApp or QR code. By hand after the visit or automatically after every appointment.
SMS · Today, 2:05 PM
Reminder after 3 days, only without a rating
Review page
With the star filter off, every customer sees the buttons to your review sites right away. Customers who'd rather write to you directly use the link for private messages.
How was it? Share your experience.
Your opinion helps us and other customers.
GooglePlanityPrefer to give private feedback?
Planity
Set up
Open your salon on Planity and copy the link, which shows customers your profile. Only customers who booked through Planity can review there.
Link to your Planity listing
Link recognized. Your customers land on your profile.
Analytics
How many open your request and go on to your review sites. Per day, per channel and per team member.
Last 30 days
Tips
Planity sends its review request by email. Tell online clients at checkout to look out for it.
You approve new reviews in Planity within 7 days, or Planity decides automatically.
When you approve a review you can add a reply right away. A short thank-you is enough.
Clients you enter by hand get a Citypicked request after their appointment, for Google.
No. On Planity, only clients who booked online can review, through Planity's email. The link in Citypicked shows your profile.
The link to your salon, planity.com/… from the address bar.
No. Planity allows only four reasons, such as abusive language, spam or a review without an appointment with you. Reject one for another reason and Planity can step in.
Your first request goes out in five minutes.
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